Collaborated with the Product Manager to improve the Rating & Review feature, increasing user feedback submissions and boosting the number of users providing ratings by 40%. Read the case study

Collaborated with stakeholders across departments such as Operational Department, Merchant And Partners, Marketing Department translating business goals and user needs into actionable design solutions.

Managed and mentored a team of 3 Product Designers, 1 UX researcher and 1 UX writer fostering professional growth and maintaining high design standards.

Initiated competitor analysis to gather insights and share them with the Product Team for broader understanding and strategic planning.

Initiated and implemented a design checking process to ensure pixel-perfect alignment between design and application, enabling the development team to maintain on-time project delivery